Tech
It has focused on the R&D and application of filtration and separation technologies for nearly 30 years, making the products more specialized and advanced.
It has a professional quality management team and standardized inspection procedures to achieve effective control over the whole process of design, procurement, manufacturing, services, etc., to ensure that each product is acceptable and traceable.
Qlty
Safe
With experience in separation of more than 3,000 kinds of materials, it can meet the on-site anti-corrosion, explosion-proof, GMP and other requirements of the customers, and realize remote intelligent control and fault diagnosis of equipment.
Eff.
It has a modern professional management team, an information-based efficient office platform and an automatic production workshop, which uses standard Moulds for production and has an annual productivity of 3,000 sets to ensure that the products are delivered on time.
It has an efficient professional service team, making services available anywhere.
Svs.
Cost
Eco.
It ensures that all customers can have high-tech, high-quality, high-precision, safer products at more favorable prices.
It continuously optimizes the product structure design, configuration and plans to meet the environmental protection design requirements, reduce costs and increase benefits for customers.
01
Free technical consultation
02
Free scheme design
Free of charge to provide advanced separation scheme and technical support, including material analysis, product selection, process scheme, configuration scheme, etc.
Free field tests
03
04
05
06
07
08
09
Free installation guidance
Free customer training
Free maintenance within the warranty period
Free equipment software upgrading
Application for free replacement if the product technology is not applicable
Perform free technical analysis and problem solving according to customer site situation and customer requirements.
For customers whose material characteristics are not clear, separation effect and product applicability are uncertain, we provide free test equipment so that customers can conduct on-site separation test and record technical parameters.
For the equipment purchased by customers, we provide free on-site installation service or video installation service, and provide customers with a complete installation instruction to ensure the safe and stable operation of the equipment in the later stage, as well as daily maintenance of the products.
We provide customers with detailed centrifuge commissioning and use guide, and provide on-site free training services for customers.
During the warranty period, if the equipment fails to work normally due to product quality problems, we are responsible for free repair or replacement (excluding wearing parts).
Free to provide personalized program improvement and program upgrade services.
In the case that our products are not suitable for materials due to our technical digestion error, we will provide free replacement service for customers.
Free debugging guidance
For customers' new purchase of installed equipment, we provide free on-site guidance and debugging service or video guidance and debugging service to ensure the normal operation of products with materials.
¡¤ Improvement of Service Team - Making Services More Efficient
Service capacity: 45 regular after-sales service employees + 7 emergency service employees + 15 mobile service employees, of which, those with service experience for more than 10 years account for 65%, those with service experience for 5-10 years account for 25%, and those with service experience for 3-5 years account for 10%.
Service qualifications£º A history of customer on-site services for nearly 30 years, experience in providing services to more than 5,000 customers, a total of more than 200,000 service times.
Service results:Customer satisfaction of more than 98%.
¡¤ Establishment of Strategic Direction - Making Services More Reassuring
Our mission is "to provide customers with high-tech centrifuges so that more people can enjoy perfect products and services in a convenient and intelligent way, and to grow into a provider of green industrial solutions based on high-end intelligent manufacturing". We have been adhering to the development concept of "service as the core and customer satisfaction as the purpose". Over the years, we have continuously improved company service management, service team building and service quality to provide customers with more professional and standardized services.
¡¤ Construction of After-sales Outlets - Making Services More Convenient
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Ten service outlets + one service center, Response within 15 minutes, 8 hours emergency service, 12 hours services across the province, 24-hour service..
¡¤focus
¡¤professional
¡¤innovation
Contact us
18 Qinxing Road, Zhangjiagang Economic and Technological Development Zone, Zhangjiagang
The general manager£º15995988198
Mail£ºhuada@huada.com.cn
Service£º0086-512-58299937
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